SF76 help
FAQ
Answers about shipping, pickup, returns, Japanese gifts, and visiting our San Francisco Japantown shop.
Orders, pickup, visits, and gifts
Useful details for online orders and visiting the SF76 Japantown shop.
What shipping methods do you offer?
What shipping methods do you offer?
All orders will be shipped via UPS standard ground shipping. Expedited shipping is not available at the moment. We apologize for any inconvenience and thank you for your understanding.
Do you ship internationally?
Do you ship internationally?
Shipping is available in the US only. We do not ship internationally at the moment. We apologize for any inconvenience and thank you for your understanding.
How do I return an item?
How do I return an item?
Please contact us at info@sf-76.com to initiate your return. For more information on our return policy, please view here.
Can I pick up my order in store?
Can I pick up my order in store?
Yes. In-store pickup is available during our regular store hours 12-6pm Monday through Sunday when pickup is available at checkout. Bring your order number or confirmation email and a valid government-issued ID.
Is SF76 only in San Francisco Japantown?
Is SF76 only in San Francisco Japantown?
Yes. SF76 is a single independent shop in San Francisco Japantown at 1758 Buchanan St.
Does SF76 carry more items in store than online?
Does SF76 carry more items in store than online?
Yes. Our online shop highlights selected pieces, but our San Francisco Japantown store often carries more items, rotating arrivals, and limited in-store finds.
What can I find at SF76?
What can I find at SF76?
SF76 carries Japanese homeware, ceramics, tableware, kitchen tools, coffee and tea goods, gifts, stationery, incense, and rotating finds from Japan.
Does SF76 host pop-ups?
Does SF76 host pop-ups?
Yes. SF76 occasionally hosts pop-ups and special in-store moments. Follow SF76 on Instagram, check new arrivals online, or visit the Japantown shop for the latest.
Is SF76 a good place for Japanese gifts?
Is SF76 a good place for Japanese gifts?
Yes. SF76 is a good place to find thoughtful Japanese gifts, including ceramics, tableware, kitchen tools, incense, stationery, and small home objects.
Can I compare Hasami Porcelain in store?
Can I compare Hasami Porcelain in store?
Yes. The Japantown shop is a helpful place to compare Hasami Porcelain sizes, finishes, mugs, bowls, plates, trays, and stackable pieces in person.

